Privacy Policy
Last updated: June 16, 2026
Introduction
This privacy policy explains how wild-atoll collects, uses, and protects personal information you provide when using our website or engaging our services. We are committed to ensuring your privacy is protected and handle your data in accordance with applicable UK data protection legislation.
Information We Collect
When you submit an inquiry or request services through our website, we collect the following information:
- Your full name
- Email address
- Service selection
- Any additional details you choose to provide in message fields
When conducting on-site inspections, we may also collect property address information and details about building characteristics necessary to complete our assessments.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and schedule service appointments
- Deliver energy efficiency assessments and related reports
- Maintain records of our professional engagements
- Improve our services based on client feedback
- Communicate important updates related to your service requests
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable legal obligations. Client records related to energy efficiency assessments may be retained for a period of seven years in accordance with professional standards and regulatory requirements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential and use it only for the purposes we specify.
Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to processing of your personal information
- Request restriction of processing in certain situations
- Request transfer of your information to another organization
To exercise any of these rights, please contact us using the information provided on our contact page.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any updated version on this page with a revised date at the top of the document.
Contact
If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us at [email protected].